1st June 2020
Re-Opening of the Clinic
We will be re-opening the Clinic to low-risk patients from Monday 1st June.
To keep everyone safe, we have updated our Clinic Risk Assessment and put in place new clinic protocols.
When you make an appointment and when you come for treatment, you will notice a number of changes. The main points are
WHEN YOU MAKE AN APPOINTMENT ON THE TELEPHONE
We will ask you to
Answer the Screening Questions below before making an appointment
Arrive as close to scheduled appointment time as possible
Come on your own, unless a carer/interpreter/chaperone is essential
Avoid public transport
Tell your driver, if you have one, that they cannot wait in the Clinic
Leave all unnecessary personal items at home
Wear freshly laundered clothes
WHEN YOU ARRIVE FOR YOUR APPOINTMENT
We will ask you to
Wash and sanitise your hands at the clinic room sink – please bring your own hand wash or sanitiser if you are concerned about skin reactions to certain products
Answer the Screening Questions below again, in case your situation has changed
Keep touchpoints to a minimum
Make your next appointment
in advance of treatment, if you know your requirements (eg monthly treatment)
by the osteopath, electronically, before leaving the treatment room
by telephone after returning home
Use the Clinic toilet only if essential
Adhere to a strict toilet usage procedure, detailed in the bathroom
Contact us immediately if you develop symptoms of Covid-19 within 3 days of coming to the Clinic. If you do, you will have been pre-symptomatic and at your most infectious when you visited the Clinic, and we need to know
These questions are designed to help us assess your level of risk if you contract the virus, and how likely you are to pass on the virus to other people including our receptionists, osteopaths and patients.
We will ask you these questions when you make an appointment and when you arrive for your appointment, because your situation may have changed. Your osteopath is required to ask these questions again before commencement of treatment. Please bear with us – this is aimed at keeping you and your osteopath safe.
Do you or anyone in your household have symptoms of Covid-19 now or in the last 7 days?
Have you or anyone in your household been in contact with someone with confirmed/suspected Covid-19 in the last 14 days?
Are you, or anyone with whom you are in regular contact, considered to be in a high-risk group if you contract the virus (clinically extremely vulnerable or clinically vulnerable – see groups below)?
Are you, or anyone in your household, at high risk of transmitting the virus by nature of your occupation eg a nurse, doctor, care worker?
Do you have respiratory symptoms or conditions such as asthma or hayfever?
CLINICALLY EXTREMELY VULNERABLE – 26/05/20
Clinically extremely vulnerable people have been advised to shield at home until 30 June 2020. Disease severity, history or treatment levels will also affect who is in the group. This group may include the following people
Solid organ transplant recipients
People with specific cancers:
People with cancer who are undergoing active chemotherapy
People with lung cancer who are undergoing radical radiotherapy
People with cancers of the blood or bone marrow such as leukaemia, lymphoma or myeloma who are at any stage of treatment
People having immunotherapy or other continuing antibody treatments for cancer
People having other targeted cancer treatments which can affect the immune system, such as protein kinase inhibitors or PARP inhibitors
People who have had a marrow or stem cell transplant in the last 6 months, or who are still taking immunosuppression drugs
People with severe respiratory conditions including all cystic fibrosis, severe asthma and severe chronic obstructive pulmonary disease (COPD)
People with rare diseases that significantly increase the risk of infections (such as SCID, homozygous sickle cell)
People on immunosuppression therapies sufficient to significantly increase the risk of infection (inc high doses of steroids)
Women who are pregnant with significant heart disease, congenital or acquired
CLINICALLY VULNERABLE – 26/05/20
Correct at 26/5/20
Clinically vulnerable people are those who are/have
aged 70 or older (regardless of medical conditions)
under 70 with an underlying health condition
a lung condition that is not severe (such as asthma, COPD, emphysema or bronchitis)
heart disease (such as heart failure)
chronic kidney disease
liver disease (such as hepatitis)
a condition affecting the brain or nerves (such as Parkinson’s disease, motor neurone disease, multiple sclerosis or cerebral palsy)
a condition that means they have a high risk of getting infections
taking medicine that can affect the immune system (such as high doses of steroids)
very obese (a BMI of 40 or above)